NORTHERN Ireland shopping centre CastleCourt and local security company Mercury Security Management have been named the BEST SECURITY TEAM in the United Kingdom and Ireland at a prestigious industry awards ceremony n London.
The SCEPTRE Awards are the ‘Oscars’ of the shopping centre industry and recognise the best practice and the best people throughout Britain and Ireland, putting the spotlight on management teams, retailers and suppliers that demonstrate real excellence.
At the prestigious ceremony in London’s Dorchester Hotel, the collaboration between CastleCourt and Mercury beat off all competitors to win the Best Security Team award for the second time in four years. Judges praised CastleCourt for achieving “great results in a challenging environment”.
Highly commended in the category were The Galleries Shopping Centre in Washington, Tyne and Wear, and Cwmbran Shopping Centre, the second biggest centre in Wales.
Stewart McConnell, CastleCourt Security Manager, said: “We are thrilled, both for ourselves and for our partners at Mercury Security, to receive this accolade once again from our industry.
“At CastleCourt, we pride ourselves on the excellent standards of security we have maintained over the years, and we continue to work closely to Mercury to enhance that service in a very customer-focussed way.“
Liam Cullen, Mercury’s Regional Director UK and Ireland, said: “We are delighted to receive this prestigious award which again recognises the wonderful work that has been carried out by CastleCourt and Mercury Security staff and is a credit to the hard work and commitment of the entire team.
“Our integrated solution of manned guards alongside the latest security technology, supported by our award-winning NSI Gold Command and Control Monitoring Centre, continues to provide vital protection to the Centre and its tenants and it is very satisfying to see this gain national recognition for a second time.”
The contract is serviced by Mercury utilising a core team of well-equipped and fully trained security officers, with fast access to additional support and resources if required, along with additional skilled staff with extensive customer relations to man the Customer Service desk.
Lisburn-based Mercury, which also has offices in Dublin, Limerick and London, boasts an impressive portfolio of retail clients and shopping centres including Smyths Toys, HMV, Sports Direct, Lidl, the Kennedy Centre, Abbey Centre, Park Centre, Connswater, Bridgewater, Monaghan Shopping Centre and the Diamond Centre.
Founded in 2001, the company provides bespoke stand alone and integrated security solutions to clients across a number of sectors including retail, finance, government, residential, transport, public sector, hotels & Leisure, construction etc.
Accredited services provided by Mercury Security Management include; Manned Static and Retail Guarding, Concierge Services, Event Security Planning and Management, Systems Maintenance, Burglar Alarm & Fire Monitoring, Key holding and Alarm Response, Satellite Tracked Mobile Patrols, Staff and Vehicle Escort Services, Lone Worker Protection and Monitoring, Vehicle and Asset Tracking and Approved and Accredited Training courses.