FRESH COMPUTER GLITCH HITS ULSTER BANK

Second computer glitch hits Ulster Bank

Second computer glitch hits Ulster Bank

THE ULSTER Bank has said sorry to customers after a second computer glitch meant they couldn’t get access to money in their accounts.

The apology came after customers were left scratching their heads on Wednesday night when they couldn’t use either their ATM bank cards or cary out online transactions.

It was part of a UK wide problem which parent company Royal Bank of Scotland says has now been resolved.

“We are disappointed that our customers have faced disruption to banking services for a period this evening, and apologise for that,” the bank tweeted.

“We are aware of the problems our customers are having and apologise, we will provide more information as soon as we have it.”

On Thursday morning, the bank said all services are now running as normal.

“We are disappointed that our customers faced disruption to banking services for a period yesterday evening, and apologise for that,” Ulster Bank stated.

Last summer, a major computer fault caused disruption for customers for weeks.

Ulster Bank paid out more than £18m to almost 300,000 customers in Northern Ireland after a technical glitch left them without proper access to their bank accounts for weeks over the summer.

Last month the bank reported losses of more than £1bn for 2012 and is closing seven branches and four sub-offices in NI by this June.

 

 

 

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